Job Description

Position Summary
This position supports the day to day operations of the terminal by performing a variety of office tasks.
Essential Functions

Organize and sort incoming mail and paperwork

Verify driver paperwork for each load

Image/Scan documents into the dispatch system

Enter information into customer systems as necessary

Accept orders from customers and setup for dispatch

Answer phone calls to the terminal and address questions or concerns

Respond to customer billing and load status questions

Investigate unassigned miles, hours violations, and other anomalies

Order office supplies

Process payroll

Qualifications

High school diploma or equivalent

Basic knowledge of Microsoft Office

Note: The above statements are intended to describe the general nature and level of work being performed. They are not intended to be construed as an exhaustive list of all responsibilities and skills required of associates so classified. Management retains the right to assign or reassign duties at any time. Job description is subject to change. All employees of the Company are expected to:

Promote positive work habits including effective and timely communication, teamwork and respect for co-workers.

Provide constructive guidance to other employees and representatives of third parties.

Contribute to providing the highest quality of products and services to customers.

#LI-Onsite

#LI-DV1

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